They've tried to take new pictures of me, but none of them are that good. So a few points of update:
We heard back from Breyers. They sent us a form letter about how they try earnestly 'to make sure there are a uniform number of swirls, chips, and nuts in each of our premier ice creams,' and that they are very sorry that our box didn't meet the standard. Bullocks I say. Balderdash.
It isn't surprising that they sent a form letter or that they sent us a voucher for more ice cream, or Klondikes, or anything else up to a six dollar value. What is surprising is that mom bought another half gallon of the same ice cream yesterday, from a different store, and - wait for it - there were no chips in that one either.
Should we write another letter and get another coupon? The decision is up to you. We will determine what to do according to the comments that you leave at this post. It's like a choose your own adventure book, but it is real life.